Customer Service
E: sales@vitabolize.co.uk

Vitabolize Ltd

7 Woodhead View

Cumbernauld, G68 9DF

Shipping & Returns

Shipping Policy

Orders will be shipped the day after product is ordered.  Allow three working days for delivery although most products often arrive sooner.

Please note your order will not be sent until your payment is authorised.  If there is a delay in authorising your payment it will affect your expected delivery date and time.

It is important you use the correct delivery address, we will not be able to change the delivery address once we have shipped it.

Return & Exchange Policy

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Returns should be posted to

Vitabolize Ltd

7 Woodhead View, 

Cumbernauld, 

Glasgow 

G68 9DF

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.


Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@vitabolize.co.uk and send your item to:

Vitabolize Ltd

7 Woodhead View 

Westfield

Cumbernauld

Glasgow

G68 9DF

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.